Die Entwicklung neuer Strategien ist heute oft nicht mehr der Engpass in Unternehmen. Vielmehr liegen die Herausforderungen in der Umsetzung in das Tagesgeschäft der Mitarbeiterinnen und Mitarbeiter. Ein wichtiger Baustein ist dabei häufig die Neudefinition oder Optimierung der Geschäftsprozesse. Das Business Process Management spielt dabei die Schlüsselrolle.

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Der Zertifikatskurs umfasst vier Module:
- Grundlagen Prozessmanagement und Operational Excellence
- Change Management und Transformation
- Prozessautomatisierung, Agilität und Systemische Organisationsberatung
- Coaching und Intervision

Jeds Modul kombiniert verschiedenste Lernmethoden und bietet daher allen Lerntypen die Möglichkeit, sich individuell und intensiv weiterzubilden.

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Der Kurs richtet sich an Verantwortliche für Organisation und Prozesse, Leitende von Prozessstabsstellen, Inhouse-Beratende, externe Beratende oder Prozesstrainerinnen bzw. Prozesstrainer. Darüber hinaus sind die Inhalte für IT-Spezialistinnen bzw. IT-Spezialisten von Bedeutung, die eine enge Verbindung zu den Fachbereichen in ihrer Organisation haben.