Introducing yourself and explaining what you do for a living Discussing personal information, dates and nationalities Workplaces and professions Schedulding appointments and booking accomodations Genral enquiries and making offers Ordering goods Handling deliveries and setting payments Dealing with complaints Structuring a business letter Emails and informal telephone conversations Starting, attending and participating in a meeting Setting up and beginning negotiations Drilling down on details of the deal Preparing for your presentation: starting off, tips and tricks, summing up Structuring a successful presentation
Abschluß: Teilnahmebestätigung der DEKRA Akademie GmbH
Voraussetzung: Einstufungstest nach dem Europäischen Referenzrahmen
Kontakt: monika.ullmann@dekra .com